Starbucks case study: Target audience and more

Safalta Expert Published by: Vanshika Jakhar Updated Tue, 29 Nov 2022 09:42 PM IST

Seattle is home to Starbucks, an American multinational chain that owns and operates coffee shops and roasteries in more than 70 countries. As of early 2020, the business will have over 30,000 locations spread across 70 countries. The most emblematic of America's second wave of coffee culture is Starbucks, the largest coffee shop chain in the world. Before 2020, it intended to open more than 1,000 Reserve coffee shops. There are 43 coffee bars and six roasteries run by Starbucks.

Source: Safalta


Table of Content
Is Starbucks a Success in India?
Who In India Is Starbucks' Target Market?
What is Starbucks' effective marketing strategy?
Starbucks' COVID-19 Marketing Strategy?
Why is Starbucks expanding in India?
Starbucks Corporation's most popular goods?
Starbucks' business has grown recently, right?

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Is Starbucks a Success in India?

Starbucks targeted the upper-class market to benefit from the growing appeal of coffee culture in India. When it first announced its entry into India in 2007, it abruptly withdrew. 2011 saw Starbucks' triumphant entry into India. The biggest restaurant chain in the world wanted to expand into India. They established a 50/50 joint venture with Tata Consumer Products Limited, the biggest coffee producer in Asia.

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Who In India Is Starbucks' Target Market?

Starbucks is a premium coffee brand. Most of its clients come from the upper-income bracket, the upper middle class, and the upper class. People are looking for a calm setting to drink coffee and unwind. These are typically the most successful, highly skilled professionals and entrepreneurs. People who lead busy lives require good coffee and a relaxing environment for the end of the day. All of these advantages are offered by Starbucks at one location.

 

What is Starbucks' effective marketing strategy?

Starbucks' initial marketing strategy in India was based on socioeconomic consumer segmentation. concentrating on professionals who require a calm setting. By opening stores where it can reach its demographic and geographic target audiences, Starbucks segments its market. When businesses enter new markets, they frequently concentrate on a single segment. If they are successful, they move into new markets. Starbucks adopted a similar strategy, expanding its product line and social media presence to appeal to teenagers and young adults. The company's marketing mix has increased the use of digital technology and social media to promote the brand and engage customers to reach today's tech-savvy generation.

 

Starbucks' COVID-19 Marketing Strategy?

We are all aware of the abrupt destruction brought on by the COVID-19 pandemic. Globally, the COVID-19 pandemic had an impact on every industry. They had to devise means of surviving in such trying circumstances. Despite the pandemic's severe effects on the Indian market, Starbucks was able to modify its tactics to lessen the damaging effects on the economy. The actions Starbucks took during the pandemic are a great illustration of why they're the most important.

 

Why is Starbucks expanding in India?

A CEO named Navin Gurnaney declared that they would introduce drive-thrus to entice customers to interact with them and home delivery to maintain contact with their clients throughout the pandemic. The first drive-through was on the Ambala–Chandigarh Expressway. Customers can easily navigate the website and purchase products thanks to Starbucks India's launch of the Starbucks India App. Soon, consumers will be able to purchase their coffee brewing supplies online. Starbucks only had locations in 12 cities. During the pandemic, this tactical choice was made to reach customers from their homes across India.

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Starbucks Corporation's most popular goods?

Vanilla Latte.
Hot Chocolate.
Star Drink.
An iced matcha tea latte
Pumpkin Spice Latte
Caramel Frappuccino.
 

Starbucks' business has grown recently, right?

Starbucks has a variety of business expansion strategies to capitalize on the enormous growth potential in the international market. Starbucks concentrates on boosting its global market share and providing premium, value-added goods. Starbucks adjusts the combination of these aggressive growth strategies to the market environment at the time.

Market Penetration

Starbucks Coffee's main strategy for rapid growth is market penetration. By using identical or similar food and beverage products, it maximizes profits from existing markets. By opening more company-owned stores or licensed/franchised café locations, the company uses market penetration to boost sales and expand in these markets.

Market Development

Starbucks' secondary growth-intensifying strategy is market development. By establishing new markets or market segments and providing existing products, such as food and beverages, this strategy supports business growth.

Product Development

Another tactic for secondary intensive growth is product development. Starbucks Corporation can grow as a result of the development of new products and product variants that boost sales.

Starbucks is the leader due to its leadership and market dominance on a global scale. Unquestionably, Starbucks offers a distinctive coffee-shop experience. It provides unrivaled service in a welcoming, warm setting. Starbucks is now the market leader in the mature sector thanks to its retail locations and on-site partnerships, which have generated more interest. Due to its extensive marketing plan, Starbucks has a dominant market position.

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