Table of Content:
1) Conversational agents and chatbots differ from one another
2) What is the process of a conversational agent?
3) List of Chatbots that are Text Based Conversation Agents
Conversational agents and chatbots differ from one another:
It can be used to deliver information, respond to inquiries, carry out tasks, and make purchases. They may also be rule-based, in which case they may only react to certain text or button inputs. These bots are also more intently focused on their goals. For instance, they may be hired to assist with specific consumer needs like looking up insurance policies or the checkout process for online purchases. On the other hand, conversational agents are software applications that speak with people using NLP and NLU technology. The program is able to comprehend human emotions, respond to orders, and interact through natural language conversations. It can even answer simple inquiries. The automation of marketing and customer service efforts frequently makes use of these agents.
Download these Free EBooks: Introduction to digital marketing
What is the process of a conversational agent?
Conversational agents use software that employs technologies including natural language understanding (NLU), semantic analysis, text production, dialogue management, and dialog state tracking. As a result, they can comprehend what you say and react correctly. By translating spoken words into computer code, they do this. ASR, or automated speech recognition, is the name of this procedure. The semantics (meaning) of words are then determined using NLU.
Last but not least, text generation constructs phrases depending on the data acquired. A dialog manager is operating concurrently with the NLU algorithms to make sure that the dialogue picks up where it left off. This procedure stops the conversation from escalating. A dialog manager operates concurrently with the NLU algorithms to make sure that the dialogue picks up where it left off. This procedure keeps the conversation on course and makes it possible to utilize conversational bots in a variety of contexts.
List of Chatbots that are Text Based Conversation Agents:
1) Siri: Siri, one of the most well-known virtual assistants, was created by Apple. It is renowned for its support for Apple devices and natural language processing capabilities, which let users to carry out a variety of operations using voice or text instructions.
2) Google Assistant: Google Assistant, the company's answer to Siri, is a potent chatbot that can engage in conversations, grasp context, and provide information while also creating reminders and managing smart home devices.
3) Alexa on Amazon: Amazon's virtual assistant, Alexa, is mostly voice-activated but can also react to text-based questions through a variety of third-party applications and devices, making it a flexible AI friend.
4) IBM Watson Assistant: IBM's chatbot uses cutting-edge machine learning and natural language processing to build virtual assistants specifically for customer support for businesses, improving user experiences.
5) ChatGPT: OpenAI's ChatGPT is a flexible text-based chatbot that can be included into a variety of apps and websites. It is intended for a variety of conversational uses, such as customer service, content creation, and others.
6) Facebook Messenger Bots: Companies may build chatbots that communicate directly with customers using Facebook's Messenger platform. These bots improve the user experience on the site by facilitating shopping, offering recommendations, and providing customer service.
7) WhatsApp Business Chatbots: WhatsApp debuted chatbots for business accounts, allowing businesses to offer customer assistance and automate answers to frequently asked queries, boosting engagement with customers.
8) Microsoft Bot Framework: With Microsoft's Bot Framework, programmers can create and distribute intelligent bots through a variety of channels. It allows for the creation of sophisticated chatbots using a variety of programming languages and AI services.
9) Dialogflow: Google's Dialogflow is a cloud-based platform for building chatbots that supports machine learning, natural language processing, and integration with other messaging services.
Read More:
1) ChatGPT for Customer Engagement: How it is Beneficial
2) What Is Newsletter in Linkedin? (+Examples)
10) Zendesk Chatbot: This chatbot tool from Zendesk lets companies automate customer assistance. Zendesk's chatbot technology assists organizations in automating customer service by giving quick answers to frequent questions, cutting down on response times, and increasing client happiness.
11) TARS: TARS is a platform for building chatbots that can be customized for lead generation, customer service, and other uses. For convenience of use, it provides a no-code bot builder.
12) Drift: Drift is an expert in conversational sales, marketing, and customer service. It enables companies to build chatbots for appointment scheduling, lead creation, and other purposes, increasing client engagement.
13) Intercom: Intercom's chatbots assist companies in real-time customer engagement by providing tailored messages and support based on user behavior and preferences.
14) Using Zapier: Although Zapier is primarily an automation tool, it also enables users to build straightforward text-based chatbots that can automate a variety of tasks by integrating multiple services and apps.
15) HubSpot Chatbot: Businesses can automate workflows and successfully communicate with prospects and customers thanks to HubSpot's chatbots for marketing, sales, and customer support.
The communication sector has recently seen a major transformation due to the introduction of chatbots. These text-based conversation agents offer frictionless interactions, customer support, and task automation and are widely used in a variety of industries. You may use chatbots to assist you with everything, including online shopping, technological issues, and basic communication. We'll examine a comprehensive list of text-based chatbots that have become well-known online in this post.
Read More: POS Full Form in Business: What and How it is Important
What is a chatbot that uses text?
A text-based chatbot is one that interacts and communicates via text or messaging, as the name suggests.
What are the four categories of chatbots?
- chatbots using machine learning.
- Chatbots with linguistic (rule-based) bases
- based on keyword recognition, chatbots.
- a hybrid design.
- a chatbot with a menu or buttons.
- vocal robots.
Are conversational agents used by chatbots?
A chatbot, also known as a conversational agent, is a specific type of artificial intelligence computer that converses with users in natural language. It uses text, voice commands, or predictive analytics to give consumers direction, convey information, and take action on their behalf.
Text-based conversation: what is it?
The exchange of information by text is known as text-based communication, and it can take the form of SMS, email, and instant messages, among others.
Alexa—is she a chatbot?
- Now that Alexa is a chatbot, you can communicate with her by typing.
- Originally, Alexa was a chatbot.
Which two categories best describe chatbots?
Rule-based chatbots and AI bots are the two main categories of chatbots that may be distinguished.
What are a few illustrations of chatbots?
The top chatbot instances include:
- AI companion for Kuki.
- Google's Meena.
- Friend AI is a replica.
- Existor's Eviebot.
- Microsoft Tay.
- AI for Lyro customer service.
- Facebook BlenderBot.
- Chatbot Rose AI.
What does a conversational agent look like in practice?
The popularity and utility of dialogue systems—which mimic human conversation using text or spoken language—has expanded considerably as a result of developments in natural language processing (NLP) and artificial intelligence (AI). The well-known chatbots Apple Siri, Google Now, Microsoft Cortana, and Amazon Alexa are examples of chatbots.