FAQ's :



Q. What are the different modes of payment available on safalta.com?
A. The following modes of payment is available on safalta.com :
1) Credit Card
2) Debit Card
3) Net Banking

 

Q.What if money gets deducted from your bank/ card, but the payment is shown Pending or Fail?

A. The next time you receive a notification from the bank saying money has been deducted but your order goes on pending or Fail, Then don’t worry. Just Notify Your issue to us with the related screenshots and we will activate your product which can be access in your dashboard.If you are facing problem in accessing your product you can visit the link for more guidance.

https://safalta.com/discuss/topic/how-to-access-courses-in-safalta-com-2/

 

Q. How safe is it to shop online with a credit card? 

A. All your personal information like user name, passwords, credit card number, transaction history are encrypted so that they cannot be read as it travels over the Internet.It is safe to use your credit card to make payment for your order.

 

Q. Why COD is not available on all products?
A. COD is not available for all products because our all products are mainly virtual means they are accessible within the website only and are not physically delivered if the product is a physical book then it will only be delivered.

 

Q. How to access these virtual products within the website?
A. The product can very easily be accessed within the website in the courses option present in the dashboard. For more details you can visit this forum for more clarity.

https://safalta.com/discuss/topic/how-to-access-courses-in-safalta-com/

 

Q. How to purchase a Online Mock Test /Book/E-book?
A. To buy any product online from Safalta.com, you have to follow the steps mentioned below :
1) Select the product what you want to buy.
2) Click on “Buy now”.
3) Then Fill the billing details and click on Next.
4) then fill your card details and Pay.

 

Q. How would I receive my purchased physical Book?
A. It will be dispatched from our end at your mentioned shipping address.

 

Q. How would I take Online Test?
A.You can take online test by following the steps below.

1) Click on LOG IN on the top right hand corner of the site.
2) Enter your registered email address and password
3) Click on LOG IN.
4) Once you are logged in, click on your name on the top right hand corner of the site.
5) Then click on the courses option.
6) After that you will see all of your orders.
7) Then click on the start course button (if there is no start course button then you can click on the product name to visit and access the product).
8) After that you can give your mock tests.

If you further face any problem you can visit the link below.

https://safalta.com/discuss/topic/how-to-access-courses-in-safalta-com-2/

 

Q. How would I download my ebook ?
A.You can take online test by following the steps below.

1) Click on LOG IN on the top right hand corner of the site.
2) Enter your registered email address and password
3) Click on LOG IN.
4) Once you are logged in, click on your name on the top right hand corner of the site.
5) Then click on the courses option.
6) After that you will see all of your orders.
7) Then click on the start course button (if there is no start course button then you can click on the product name to visit and access the product).
8) After that you can download your e book in pdf format.

If you further face any problem you can visit the link below.

https://safalta.com/discuss/topic/how-to-access-courses-in-safalta-com-2/

 

Q. What are your shipping charges?
A. Shipping charges are mentioned when you buy it and it is available on physical product only.



Q. How much time will be consumed in product shipment and delivery at my shipping address?
A. Product will be shipped according to the availability and it will be delivered at your address in the 4-5 working days.

 

Q. What is a Coupon Code & How do I use a Coupon Code?
A. We offer some coupon code as a part of our promotion. To avail the benefit of the discount/promotion, you will need to enter the promotion coupon code in the space provided for it, in your billing page and click “Apply” button next to it.

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